Terms & Conditions

Last Updated: October 2025

Welcome to Gifts by Beulah Creations. These Terms & Conditions govern your use of our website and purchase of our products. By accessing or ordering from our website, you agree to the following terms.

1. General Information

Gifts by Beulah Creations is a UK-based gifting brand offering luxury hampers and curated gift boxes. By purchasing from us, you confirm that all information provided (such as address, payment, and contact details) is accurate and complete.

2. Orders & Payments

All prices are listed in GBP (£) and include VAT where applicable. Orders are only processed once full payment is received.

  • Payments are securely processed through trusted gateways.
  • We reserve the right to refuse any order suspected of fraud or error.
  • For bespoke hampers, production begins after payment confirmation.

3. Shipping & Delivery

Orders are typically processed within 1–3 business days. Delivery times depend on your location and courier availability.

  • We currently deliver within the United Kingdom.
  • Delays caused by couriers or incorrect delivery details are beyond our control.
  • Express delivery options are available on request.

For special delivery needs, please email us at [email protected].

4. Product Substitution

In rare cases, certain items in a hamper may be unavailable. We may replace them with equal or higher-value products of similar style and quality without prior notice.

5. Returns & Refunds

Due to the perishable and personalized nature of our hampers, we do not accept returns except for damaged or incorrect items.

  • Refunds (if applicable) will be processed to your original payment method within 7–10 business days.
  • To request a refund, contact us within 24 hours of receiving your order.

6. Intellectual Property

All website content, including images, product descriptions, and designs, are the property of Gifts by Beulah Creations. You may not reproduce or use them without written permission.

7. Limitation of Liability

Gifts by Beulah Creations is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of your purchase.

8. Contact Information

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Brentwood, Essex, United Kingdom

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Mon – Fri, 9:00 AM – 6:00 PM

💬 Prefer WhatsApp? Tap the chat button on our website for quick assistance.

9. Updates to Terms

We may update these Terms & Conditions occasionally to reflect changes in our operations or legal obligations. Updates will appear on this page with the latest “Last Updated” date.

Have questions or need a custom hamper? Reach us anytime.

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